Sprint pre-order not showing up

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pre-ordered on sprint's site @ 4am onm launch day no problems. went sprint.com/myorder right after ordered , showed syaing should receive on 14th.

when check status says order number doesn't match records.

has happened else?

card has been charged also.
 


sure used order number? have been charged etc , (just checked now)


product id description qty. order date tracking #
iphone 4s white 16gb 1 2011-10-07
status: thanks pre-ordering. shiny new iphone waiting in our warehouse. excluding extreme circumstances, have device friday, oct. 14 or saturday, oct. 15. during pre-order period, send shipping email , tracking number. tracking number may not updated until oct. 14. questions? visit sprint.com/preorder.


iphone 4s white 32gb 1 2011-10-07
status: thanks pre-ordering. shiny new iphone waiting in our warehouse. excluding extreme circumstances, have device friday, oct. 14 or saturday, oct. 15. during pre-order period, send shipping email , tracking number. tracking number may not updated until oct. 14. questions? visit sprint.com/preorder.
 


Forums iPhone, iPad, and iPod Touch iPhone iPhone


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