Cannot get past "connect to iTunes screen" to activate Verizon iPhone 4


i need major help.

had verizon iphone 4. got 4s today. want activate 4 on wife's number.

activated 4s (deactivating 4). did restore on 4 wife have fresh factory reset.

4 showing "connect itunes" screen, letting me make emergency calls. when connect 4 itunes, computer sits there few minutes, tells me cannot process request. i've tried 20 times. restarted computer , else can think of, still says cannot connect. put phone dfu mode , did restore, same problem persists.

funny thing can click on "itunes store" tab in itunes , store loads up. internet connection fine , store not down.

on verizon side, can switch number on iphone 4, have call *228 finish activation. letting me make emergency calls, won't accept *228.

it's can't finish activation until iphone springboard, can't iphone springboard until activate phone.

can tell me how past "connect itunes screen?" or anyway make itunes process request when plug phone in?
 

i take verizon store , let them activate it.
 


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